You’re the ceiling
More work means more hours for you, not more room for the business. You can only grow as far as one person can carry.
Your business can’t grow past you
When the owner is the system, every new job, hire and customer lands on the same desk. We help you change how the business runs, so growing doesn’t mean more of you.
The problem
Growth runs through one person.
Results depend on who shows up
The same job goes one way with your best person and another way with everyone else. Customers can tell.
It’s hard to step back or sell
A business that lives in one head can’t take a real break, and it’s hard for anyone else to take over.
What we do
We find where the business depends on you, and fix it.
Find the dependencies
We look for the places where work stops, slows down or goes wrong when you’re not in the room.
Change how the work runs
We build the way each job should go, with the people who do it, so the know-how belongs to the business and not to one person.
Hand it to your team
Your people run it. You step out of the day-to-day and spend your time on what only the owner can do.
We start with a conversation, not a pitch.
We ask where the business depends on you. Then we work through it with you, one part at a time, with a plan you can see.
We do the work in Arbour, software we built.
Two ways to start
Work with us, or start on your own.
Work with us
We sit down with you, find where the business depends on you, and fix it together.
Talk to usStart on your own
Use Arbour, the software we build with. Talk through a job and Arbour writes it down for you. Free to start, with guides to get you going.
See ArbourArbour does the writing for you
It’s the software we use with every client. You can start with it today, on your own.
Arbour
Talk through a job.
Arbour writes it down.
Talk through how a job gets done. Arbour maps it and writes the steps. Then it answers your team’s questions, so they stop asking you.
- Talk it, type it, or photograph a whiteboard
- Get a map of who does what, and step-by-step guides
- Your team asks questions and gets answers from your own processes
- One link always shows the latest version
Free to start. Nothing to install.
Talk to us
Tell us where your business depends on you
Send a note, or book a call. A founder reads every message and writes back.
- Start with the one place it hurts
- Everyone agrees before we record anything
Get in touch
This goes straight to a founder, who will write back. No mailing list, no drip emails.
Sent
Thanks. That went to a founder, not a queue.
You’ll hear back from a real person.